Our wood shop is located in Arkansas. There are no current orders or guidelines that require our wood shop to be closed and our team is able to practice social distancing at work. As such, our wood shop is open. It is our goal to safely keep all of our team members gainfully employed through this crisis. We are requiring any employees with symptoms consistent with COVID-19 to stay home and follow all CDC guidelines for returning to work.
Our current woodshop space allows our team to work in a distanced and safe environment, however in the event that multiple employees are exposed to COVID-19 outside of work and are required by state guidelines to quarantine, production turnaround times for outstanding orders may be adjusted.
At this point in time, our wood shop is running and we are filling orders.
All orders are shipping within approx. 12 weeks of their order date, though delays are possible. Freight carriers are an essential service.
Orders will be built in the order they are received, and are expected to be filled within the typical turnaround time unless otherwise notified.
Our store is open at 111 S. Main St. Springdale, AR 72764 Tuesday - Saturday 10am to 6pm CST. Our sales team is social distancing, limiting store occupancy, and cleaning between customer visits. We have launched an interactive 3D version of our store accessible here: https://carpenterjames.com/pages/tour-the-store That link can also be used to book a private showroom visit.
If you have any questions, please use the chat bubble on our website or call 479-633-7557.