Shop Pickup Details:
If you select free pick-up on checkout, the turn-around time is typically 3-4 weeks from order to pick up. A member of our team will reach out as soon as your furniture is ready to head home and schedule a pickup day and time. Once a time is scheduled for your pickup, we will have our crew ready and our loading dock reserved for you at that designated time.
Our NWA wood shop is open for pickup Monday through Friday from 10 am to 4 pm and is located at 460 W Randall Wobbe Ln., Springdale, AR. We ask for at least 24 hours notice for a pickup appointment so our team can be ready to for you!
Our team would love to help load up your new furniture (and even give you a tour of the wood shop). In order to get your furniture home safely, please bring blankets, straps, etc at time of pickup. Please note that furniture should not be exposed to direct sunlight / weather and needs to be covered on the drive home.
Please remember that it is your responsibility to ensure that the furniture is properly loaded and secured. James+James cannot be responsible for damages after leaving the premises.
We can definitely hold onto your furniture for up to 2 weeks while you make pickup arrangements, but because of very limited storage space, we ask that all furniture is picked up ASAP.
*Please remember: chairs, stools, and some other items are flat-packed in boxes. Assembly is very simple and straightforward and instructions are included.